Academic Work

Working Paper
Yeomans, Mike, Anuj K. Shah, Sendhil Mullainathan, and Jon Kleinberg. Working Paper. “Making Sense of Recommendations”.Abstract

Algorithms are increasingly being used to make recommendations about matters of taste, expanding their scope into domains that are primarily subjective. This raises two important questions. How accurately can algorithms predict subjective preferences, compared to human recommenders? And how much do people trust them? Recommender systems face several disadvantages: They have no preferences of their own and they do not model their recommendations after the way people make recommendations. In a series of experiments, however, we find that recommender systems outperform human recommenders, even in a domain where people have a lot of experience and well-developed tastes: Predicting what people will find funny. Moreover, these recommender systems outperform friends, family members, and significant others. But people do not trust these recommender systems. They do not use them to make recommendations for others, and they prefer to receive recommendations from other people instead. We find that this lack of trust partly stems from the fact that machine recommendations seem harder to understand than human recommendations. But, simple explanations of recommender systems can alleviate this distrust.

recommenders55.pdf
Kleinberg, Jon, Sendhil Mullainathan, and Manish Raghavan. Working Paper. “Inherent Trade-Offs in the Fair Determination of Risk Scores”.Abstract

Recent discussion in the public sphere about algorithmic classification has involved tension between competing notions of what it means for a probabilistic classification to be fair to different groups. We formalize three fairness conditions that lie at the heart of these debates, and we prove that except in highly constrained special cases, there is no method that can satisfy these three conditions simultaneously. Moreover, even satisfying all three conditions approximately requires that the data lie in an approximate version of one of the constrained special cases identified by our theorem. These results suggest some of the ways in which key notions of fairness are incompatible with each other, and hence provide a framework for thinking about the trade-offs between them.

1609.05807.pdf
Kleinberg, Jon, Himabindu Lakkaraju, Jure Leskovic, Jens Ludwig, and Sendhil Mullainathan. Working Paper. “Human Decisions and Machine Predictions”. Publisher's VersionAbstract

We examine how machine learning can be used to improve and understand human decision-making. In particular, we focus on a decision that has important policy consequences. Millions of times each year, judges must decide where defendants will await trial—at home or in jail. By law, this decision hinges on the judge’s prediction of what the defendant would do if released. This is a promising machine learning application because it is a concrete prediction task for which there is a large volume of data available. Yet comparing the algorithm to the judge proves complicated. First, the data are themselves generated by prior judge decisions. We only observe crime outcomes for released defendants, not for those judges detained. This makes it hard to evaluate counterfactual decision rules based on algorithmic predictions. Second, judges may have a broader set of preferences than the single variable that the algorithm focuses on; for instance, judges may care about racial inequities or about specific crimes (such as violent crimes) rather than just overall crime risk. We deal with these problems using different econometric strategies, such as quasi-random assignment of cases to judges. Even accounting for these concerns, our results suggest potentially large welfare gains: a policy simulation shows crime can be reduced by up to 24.8% with no change in jailing rates, or jail populations can be reduced by 42.0% with no increase in crime rates. Moreover, we see reductions in all categories of crime, including violent ones. Importantly, such gains can be had while also significantly reducing the percentage of African-Americans and Hispanics in jail. We find similar results in a national dataset as well. In addition, by focusing the algorithm on predicting judges’ decisions, rather than defendant behavior, we gain some insight into decision-making: a key problem appears to be that judges to respond to ‘noise’ as if it were signal. These results suggest that while machine learning can be valuable, realizing this value requires integrating these tools into an economic framework: being clear about the link between predictions and decisions; specifying the scope of payoff functions; and constructing unbiased decision counterfactuals.

 

w23180.pdf
2016
Anderson, Ashton, Jon Kleinberg, and Sendhil Mullainathan. 2016. “Assessing Human Error Against a Benchmark of Perfection.” 22nd ACM SIGKDD International Conference on Knowledge Discovery and Data Mining. San Francisco, California, USA — August 13 - 17, 2016: Association for Computing Machinery, 705-714. Publisher's VersionAbstract

An increasing number of domains are providing us with detailed trace data on human decisions in settings where we can evaluate the quality of these decisions via an algorithm. Motivated by this development, an emerging line of work has begun to consider whether we can characterize and predict the kinds of decisions where people are likely to make errors.

To investigate what a general framework for human error prediction might look like, we focus on a model system with a rich history in the behavioral sciences: the decisions made by chess players as they select moves in a game. We carry out our analysis at a large scale, employing datasets with several million recorded games, and using chess tablebases to acquire a form of ground truth for a subset of chess positions that have been completely solved by computers but remain challenging even for the best players in the world.

We organize our analysis around three categories of features that we argue are present in most settings where the analysis of human error is applicable: the skill of the decision-maker, the time available to make the decision, and the inherent difficulty of the decision. We identify rich structure in all three of these categories of features, and find strong evidence that in our domain, features describing the inherent difficulty of an instance are significantly more powerful than features based on skill or time.

p705-anderson.pdf
2014
Mullainathan, Sendhil, and Eldar Shafir. 2014. “Freeing Up Intelligence.” Scientific American.Abstract

Imagine sitting in an office located near the railroad tracks. Trains rattle by several times an hour. As you try to concentrate, the rumble of every train pulls you away from what you are doing. You need time to refocus, to collect your thoughts. Worse, just when you have settled back in, another train hurtles by. This description mirrors the conditions of a school in New Haven located next to a noisy railroad line. In the early 1970s two researchers decided to measure the impact of this noise on students. They noted that only one side of the school faced the tracks, so the students in classrooms on that side were particularly exposed to the noise but were otherwise similar to their fellow students.

2013
Mullainathan, Sendhil, and Eldar Shafir. 2013. Scarcity: Why Having Too Little Means So Much. Publisher's Version
Niehaus, Paul, Antonia Attanassova, Marianne Bertrand, and Sendhil Mullainathan. 2013. “Targeting with Agents.” American Economic Journal: Economic Policy 5 (1): 206-38.Abstract
Targeting assistance to the poor is a central problem in development. We study the problem of designing a proxy means test when the implementing agent is corruptible. Conditioning on more poverty indicators may worsen targeting in this environment because of a novel tradeo between statistical accuracy and enforceability. We then test necessary conditions for this tradeo using data on Below Poverty Line card allocation in India. Less eligible households pay larger bribes and are less likely to obtain cards, but widespread rule violations yield a de facto allocation much less progressive than the de jure one. Enforceability appears to matter
targeting_with_agents.pdf
Brown, Jeffrey R, Jeffrey R Kling, Sendhil Mullainathan, and Marian V Wrobel. 2013. Framing Lifetime Income. National Bureau of Economic Research.Abstract
We provide evidence that individuals optimize imperfectly when making annuity decisions, and this result is not driven by loss aversion. Life annuities are more attractive when presented in a consumption frame than in an investment frame. Highlighting the purchase price in the consumption frame does not alter this result. The level of habitual spending has little interaction with preferences for annuities in the consumption frame. In an investment frame, consumers prefer annuities with principal guarantees; this result is similar for guarantee amounts below, at, and above the purchase price. We discuss implications for the retirement services industry and its regulators.
Mani, Anandi, Sendhil Mullainathan, Eldar Shafir, and Jiaying Zhao. 2013. “Poverty Impedes Cognitive Function.” science 341 (6149): 976-980.Abstract
The poor often behave in less capable ways, which can further perpetuate poverty. We hypothesize that poverty directly impedes cognitive function and present two studies that test this hypothesis. First, we experimentally induced thoughts about finances and found that this reduces cognitive performance among poor but not in well-off participants. Second, we examined the cognitive function of farmers over the planting cycle. We found that the same farmer shows diminished cognitive performance before harvest, when poor, as compared with after harvest, when rich. This cannot be explained by differences in time available, nutrition, or work effort. Nor can it be explained with stress: Although farmers do show more stress before harvest, that does not account for diminished cognitive performance. Instead, it appears that poverty itself reduces cognitive capacity. We suggest that this is because poverty-related concerns consume mental resources, leaving less for other tasks. These data provide a previously unexamined perspective and help explain a spectrum of behaviors among the poor. We discuss some implications for poverty policy.
Mullainathan, Sendhil, and Eldar Shafir. 2013. Scarcity: Why Having Too Little Means So Much. Times Books.
2012
and Sendhil Mullainathan, Joshua Schwartzstein, William Congdon J. 2012. “A Reduced-Form Approach to Behavioral Public Finance.” Annual Review of Economics 4: 511-540.Abstract
Research in behavioral public finance has blossomed in recent years, producing diverse empirical and theoretical insights. This article develops a single framework with which to understand these advances. Rather than drawing out the consequences of specific psychological assumptions, the ramework takes a reducedform approach to behavioral modeling. It emphasizes the difference between decision and experienced utility that underlies most behavioral models. We use this framework to examine the behavioral implications for canonical public finance problems involving the provision of social insurance, commodity taxation, and correcting externalities. We show how deeper principles undergird much work in this area and that many insights are not specific to a single psychological assumption.
a_reduced-form_approach_to_behavioral_public_finance.pdf
Redelmeier, Donald A, William K Chan, Sendhil Mullainathan, and Eldar Shafir. 2012. “Social benefit payments and acute injury among low-income mothers.” Open medicine 6 (3): e101-e108.Abstract
Background
Mullainathan, Sendhil, Jeffrey R Kling, Eldar Shafir, Lee Vermeulen, and Marian V Wrobel. 2012. “Comparison Friction: Experimental Evidence from Medicare Drug Plans.” Quarterly Journal of Economics 127 (1): 199-235.Abstract
Consumers need information to compare alternatives for markets to function efficiently. Recognizingthis, publicpolicies oftenpaircompetitionwitheasyaccess tocomparative information. The implicit assumption is that comparison friction—thewedgebetweentheavailability of omparativeinformationandconsumers’ use of it—is inconsequential becausewheninformationis readilyavailable, consumers will access this information and make effective choices. We examine the extent of comparison friction in the market for Medicare Part D prescription drug plans in the United States. In a randomized field experiment, an intervention group received a letter with personalized cost information. That information was readily available for free and widely advertised. However, this additional step—providing the information rather than having consumers actively access it—had an impact. Plan switching was 28% in the intervention group, versus 17% in the comparison group, and the intervention caused an average decline in predicted consumer cost of about $100 a year among letter recipients—roughly 5% of the cost in the comparison group. Our results suggest that comparison friction can be large even when the cost of acquiring information is small and may be relevant for a wide range of public policies that incorporate consumer choice
Mullainathan, Sendhil, Lawrence F Katz, William J Congdon, and Linda Babcock. 2012. “Notes on Behavioral Economics and Labor Market Policy.” IZA Journal of Labor Policy 1 (2).Abstract
Labor market policies succeed or fail at least in part depending on how well they reflect or account for behavioral responses. Insights from behavioral economics, which allow for realistic deviations from standard economic assumptions about behavior, have consequences for the design and functioning of labor market policies. We review key implications of behavioral economics related to procrastination, difficulties in dealing with complexity, and potentially biased labor market expectations for the design of selected labor market policies including unemployment compensation, employment services and job search assistance, and job training.
Banerjee, Abhijit V, Rema Hanna, and Sendhil Mullainathan. 2012. “Corruption.” Handbook of Organizational Economics.Abstract
In this paper, we provide a new framework for analyzing corruption in public bureaucracies. The standard way to model corruption is as an example of moral hazard, which then leads to a focus on better monitoring and stricter penalties with the eradication of corruption as the final goal. We propose an alternative approach which emphasizes why corruption arises in the first place. Corruption is modeled as a consequence of the interaction between the underlying task being performed by bureaucrat, the bureaucrat's private incentives and what the principal can observe and control. This allows us to study not just corruption but also other distortions that arise simultaneously with corruption, such as red-tape and ultimately, the quality and efficiency of the public services provided, and how these outcomes vary depending on the specific features of this task. We then review the growing empirical literature on corruption through this perspective and provide guidance for future empirical research.
Baicker, Kate, Sendhil Mullainathan, and schwartzsteinjosh. 2012. “Behavioral Hazard in Health Insurance”.Abstract
This paper develops a model of health insurance that incorporates behavioral biases. In the traditional model, people who are insured overuse low value medical care because of moral hazard. There is ample evidence, though, of a different inefficiency: people underuse high value medical care because they make mistakes. Such “behavioral hazard” changes the fundamental tradeoff between insurance and incentives. With only moral hazard, raising copays increases the efficiency of demand by ameliorating overuse. With the addition of behavioral hazard, raising copays may reduce efficiency by exaggerating underuse. This means that estimating the demand response is no longer enough for setting optimal copays; the health response needs to be considered as well. This provides a theoretical foundation for value-based insurance design: for some high value treatments, for example, copays should be zero (or even negative). Empirically, this reinterpretation of demand proves important, since high value care is often as elastic as low value care. For example, calibration using data from a field experiment suggests that omitting behavioral hazard leads to welfare estimates that can be both wrong in sign and off by an order of magnitude. Optimally designed insurance can thus increase health care efficiency as well as provide financial protection, suggesting the potential for market failure when private insurers are not fully incentivized to counteract behavioral biases.
behavioral_hazard_in_health_insurance.pdf
Allcott, Hunt, Sendhil Mullainathan, and Dmitry Taubinsky. 2012. “Energy Policy with Externalities and Internalities”.Abstract
We analyze optimal policy when consumers of energy-using durables undervalue energy costs relative to their private optima. First, there is an Internality Dividend from Externality Taxes: aside from reducing externalities, they also offset distortions from underinvestment in energy efficiency. Discrete choice simulations of the auto market suggest that the Internality Dividend could more than double the social welfare gains from a carbon tax at marginal damages. Second, we develop the Internality Targeting Principle: the optimal combination of multiple instruments depends on the average internality of the consumers marginal to each instrument. Because consumers who undervalue energy costs are mechanically less responsive to energy taxes, the optimal policy will tend to involve an energy tax below marginal damages coupled with a large subsidy for energy efficient products. Third, although the exact optimal policy depends on joint distributions of unobservables which would be difficult to estimate, we develop formulas to closely approximate optimal policy and welfare effects based on reduced form “sufficient statistics” that can be estimated using variation in product prices and energy costs.
Baicker, Katherine, William J Congdon, and Sendhil Mullainathan. 2012. “Health Insurance Coverage and Take‐Up: Lessons from Behavioral Economics.” Milbank Quarterly 90 (1): 107-134.Abstract
Context: Millions of uninsured Americans ostensibly have insurance available to them—many at very low cost—but do not take it up. Traditional economic analysis is based on the premise that these are rational decisions, but it is hard to reconcile observed enrollment patterns with this view. The policy prescriptions that the traditional model generates may thus fail to achieve their goals. Behavioral economics, which integrates insights from psychology into economic analysis, identifies important deviations from the traditional assumptions of rationality and can thus improve our understanding of what drives health insurance take-up and improved policy design.
Shah, Anuj K, Sendhil Mullainathan, and Eldar Shafir. 2012. “Some Consequences of Having Too Little.” Science Magazine, 682-685.Abstract
Poor individuals often engage in behaviors, such as excessive borrowing, that reinforce the conditions of poverty. Some explanations for these behaviors focus on personality traits of the poor. Others emphasize environmental factors such as housing or financial access. We instead consider how certain behaviors stem simply from having less. We suggest that scarcity changes how people allocate attention: It leads them to engage more deeply in some problems while neglecting others. Across several experiments, we show that scarcity leads to attentional shifts that can help to explain behaviors such as overborrowing. We discuss how this mechanism might also explain other puzzles of poverty.
some_consequences_of_having_too_little.pdf
2011
Mullainathan, Sendhil, Emir Kamenica, and Richard Thale. 2011. “Helping Consumers Know Themselves.” American Economic Review Papers and Proceedings 2011: 417-422.Abstract
Firms sometimes know more about a consumer's expected usage than the consumer herself. We explore the consequences of this reversal in the information asymmetry. We analyze the consequences of making consumers more informed about themselves. While making consumers more informed decreases their expenditure conditional on a given set of prices, equilibrium prices may increase, offsetting the direct benefit of information. We discuss theoretical and practical issues surrounding so-called RECAP regulation that would require firms to provide each consumer with information about her own usage of the firm's product.

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