@inbook {9643,
	title = {How Uniform is Standardization? Variation Within and Across Survey Research Centers Regarding Protocols for Interviewing},
	booktitle = {Standardization and Tacit Knowledge: Interaction and Practice in the Survey Interview},
	year = {2002},
	pages = {365-397},
	publisher = {John Wiley \& Sons},
	organization = {John Wiley \& Sons},
	address = {New York},
	url = {http://www.wiley.com/WileyCDA/WileyTitle/productCd-0471358290,descCd-tableOfContents.html},
	author = {Jocelyn Viterna and Douglas W. Maynard},
	editor = {Douglas W. Maynard and et al}
}
