@article {255466,
	title = {Opportunities and Considerations for Citizen Report Cards for Primary Care: Qualitative evidence from Rural Tajikistan},
	journal = {Health Policy and Planning},
	volume = {31},
	number = {2},
	year = {2016},
	pages = {259-266},
	abstract = {Transparency interventions, such as public reporting, have emerged as a potential policy approach to improving the performance of health care providers in resource-constrained settings.\&nbsp; We report on results from focus groups and key informant interviews in rural areas of two Tajik provinces, Soghd and Khatlon, with regards to three important initial considerations for developing a report card initiative for primary health care in this setting: selecting indicators for the report card, collecting data, and working with existing institutions and stakeholders.\&nbsp; The findings suggest that citizens are able to articulate and prioritize concerns with respect to local health care services.\&nbsp; Participants indicated a preference for arms-length collection of sensitive feedback on local providers.\&nbsp; Since citizens and local institutions have close and important relations with their local health care providers, there may be scope for a trusted external actor, such as a non-governmental organization, to facilitate the report card process.},
	url = {http://heapol.oxfordjournals.org/content/31/2/259},
	author = {Bauhoff, Sebastian and Tkacheva, Olesya and Rabinobich, Lila and Bogdan, Olena}
}
