Presentations

"User Review Websites: Opportunities & Challenges for Museums", at New England Museum Association Annual Conference, Thursday, October 26, 2017
Chair of a panel discussing the benefits and limitations of user review websites such as TripAdvisor and Yelp for cultural institutions that are trying to understand and reach existing and potential visitors
Survey Item Development 101, at Visitor Studies Association Annual Conference , Wednesday, July 20, 2016

Co-chair of a workshop on survey item development targeted at audience researchers and evaluators

The Visitor Experience, at Harvard University Extension School, Monday, December 8, 2014

Guest lecture on museum research and evaluation for Introduction to Museum Studies graduate course

Surveys, at Harvard University Extension School, Thursday, September 18, 2014

Guest lectures on developing and using surveys for the general Museum Studies graduate program and for the final required course for the Master's degree, Capstone Projects in Museum Studies

Alzheimer’s & Related Dementia, at Rose Art Museum, Brandeis University, Thursday, March 20, 2014

Guest lecture on working with museum audiences with dementia as part of the Rose Art Museum's docent training