@inbook {606109,
	title = {Evaluation \&amp; Audience Research in Museums: The Past, Present, and Future of Visitor Studies},
	booktitle = {The State of Museums: Voices from the Field},
	year = {2018},
	pages = {88-119},
	publisher = {MuseumsEtc},
	organization = {MuseumsEtc},
	author = {Smiraglia, C. and Baum, L.}
}
