Elsevier

SSM - Population Health

Volume 12, December 2020, 100681
SSM - Population Health

Article
Losing sleep over work scheduling? The relationship between work schedules and sleep quality for service sector workers

https://doi.org/10.1016/j.ssmph.2020.100681Get rights and content
Under a Creative Commons license
open access

Highlights

  • Work schedules in the service sector are often unstable and unpredictable.

  • Data from The Shift Project (n=16,000) reveal strong associations between precarious work schedules and sleep quality.

  • Unstable work schedules are more predictive of sleep quality than working the night shift or parenting a young child.

  • Chronic uncertainty about the timing of work shifts impedes healthy sleep patterns.

Abstract

In the retail and food service sectors, work schedules change from day-to-day and week-to-week, often with little advance notice, posing a potential impediment to healthy sleep patterns. In this article, we use data from the Shift Project collected in 2018 and 2019 for a sample of over 16,000 hourly workers employed in the service sector to examine relationships between unstable and unpredictable work schedules and sleep quality. We extend prior research on shift work and sleep disruption, which has often focused on the health care sector, to the retail and food service sector, which comprises nearly 20 percent of jobs in the U.S. We find that the unstable and unpredictable schedules that are typical in the service sector are associated with poor sleep quality, difficulty falling asleep, waking during sleep, and waking up feeling tired. As a benchmark, we compare unstable and unpredictable work schedules with two well-known predictors of sleep quality – having a young child and working the night shift. The strength of the associations between most types of unstable and unpredictable work schedules and sleep quality are stronger than those of having a pre-school aged child or working a regular night shift. Chronic uncertainty about the timing of work shifts appears to have a pernicious influence on sleep quality, and, given its prevalence for low-wage workers, potentially contributes to stark health inequalities by socioeconomic status.

Keywords

Sleep
Sleep quality
Work scheduling
Unpredictable schedules
United States

Cited by (0)

We gratefully acknowledge grant support from the Bill and Melinda Gates Foundation (INV-002665), the Robert Wood Johnson Foundation (Award No. 74528), the National Institutes of Child Health and Human Development (R21HD091578), the William T. Grant Foundation, and the Washington Center for Equitable Growth (Award No. 39092). We are grateful for excellent research assistance provided by Connor Williams, Carmen Brick, Josh Choper, Paul Chung, Megan Collins, Véronique Irwin, Sigrid Luhr, Elmer Vivas Portillo, Krista Schnell, and Adam Storer.