@book {684487, title = {The Responsive City: Engaging Communities Through Data-Smart Governance}, year = {2014}, publisher = {Wiley }, organization = {Wiley }, url = {https://www.wiley.com/en-us/The+Responsive+City\%3A+Engaging+Communities+Through+Data+Smart+Governance-p-9781118910900}, author = {Stephen Goldsmith and Susan Crawford} }