@inbook {2840,
	title = {Interactive problem solving: Informal mediation by the scholar-practitioner},
	booktitle = {In J. Bercovitch (Ed.), Studies in international mediation: Essays in honor of Jeffrey Z. Rubin},
	year = {2002},
	pages = {167-193},
	publisher = {Palgrave Macmillan},
	organization = {Palgrave Macmillan},
	address = {New York},
	author = {Kelman, H.C.}
}
