Decision-Making and Biases in Cybersecurity Capability Development: Evidence from a Simulation Game Experiment
Jalali MS, Siegel M, Madnick S. Decision-Making and Biases in Cybersecurity Capability Development: Evidence from a Simulation Game Experiment. Journal of Strategic Information Systems 2018;Abstract

We developed a simulation game to study the effectiveness of decision-makers in overcoming two complexities in building cybersecurity capabilities: potential delays in capability development; and uncertainties in predicting cyber incidents. Analyzing 1479 simulation runs, we compared the performances of a group of experienced professionals with those of an inexperienced control group. Experienced subjects did not understand the mechanisms of delays any better than inexperienced subjects; however, experienced subjects were better able to learn the need for proactive decision-making through an iterative process. Both groups exhibited similar errors when dealing with the uncertainty of cyber incidents. Our findings highlight the importance of training for decision-makers with a focus on systems thinking skills, and lay the groundwork for future research on uncovering mental biases about the complexities of cybersecurity.

decision-making in cybersecurity.pdf
EARS to Cyber Incidents in Health Care
Jalali M, Russell B, Razak S, Gordon W. EARS to Cyber Incidents in Health Care. Journal of the American Medical Informatics Association 2018;:1-10.Abstract

Background: Connected medical devices and electronic health records have added important functionality to patient care, but have also introduced a range of cybersecurity concerns. When a healthcare organization suffers from a cybersecurity incident, its incident response strategies are critical to the success of its recovery.

Objective: In this article, we identify gaps in research concerning cybersecurity response plans in healthcare. Through a systematic literature review, we develop aggregated strategies that professionals can use to construct better response strategies in their organizations.

Methods: We reviewed journal articles on cyber incident response plans in healthcare published in PubMed and Web of Science. We sought to collect articles on the intersection of cybersecurity and healthcare that focused on incident response strategies.​

​​​​​​Results: We identified and reviewed 13 articles for cybersecurity response recommendations. We then extracted information such as research methods, findings, and implications. Finally, we synthesized the recommendations into a framework of eight aggregated response strategies (EARS) that fall under managerial and technological categories.

Conclusions: We conducted a systematic review of the literature on cybersecurity response plans in healthcare and developed a novel framework for response strategies that could be deployed by healthcare organizations. More work is needed to evaluate incident response strategies in healthcare.

EARS Framework.pdf
Minimization of Drug Shortages in Pharmaceutical Supply Chains: A Simulation-Based Analysis of Drug Recall Patterns and Inventory Policies
Azghandi R, Griffin J, Jalali MS. Minimization of Drug Shortages in Pharmaceutical Supply Chains: A Simulation-Based Analysis of Drug Recall Patterns and Inventory Policies. Complexity 2018;:1-14.Abstract

The drug shortage crisis in the last decade not only increased health care costs but also jeopardized patients’ health across the United States. Ensuring that any drug is available to patients at health care centers is a problem that official health care administrators and other stakeholders of supply chains continue to face. Furthermore, managing pharmaceutical supply chains is very complex, as inevitable disruptions occur in these supply chains (exogenous factors), which are then followed by decisions members make after such disruptions (internal factors). Disruptions may occur due to increased demand, a product recall, or a manufacturer disruption, among which product recalls—which happens frequently in pharmaceutical supply chains—are least studied. We employ a mathematical simulation model to examine the effects of product recalls considering different disruption profiles, e.g., the propagation in time and space, and the interactions of decision makers on drug shortages to ascertain how these shortages can be mitigated by changing inventory policy decisions. We also measure the effects of different policy approaches on supply chain disruptions, using two performance measures: inventory levels and shortages of products at health care centers. We then analyze the results using an approach similar to data envelopment analysis to characterize the efficient frontier (best inventory policies) for varying cost ratios of the two performance measures as they correspond to the different disruption patterns. This analysis provides insights into the consequences of choosing an inappropriate inventory policy when disruptions take place.

Drug Shortage.pdf
Model-Based Policy Analysis to Mitigate Post-Traumatic Stress Disorder
Ghaffarzadegan N, Larson RC, Fingerhut H, Jalali MS, Ebrahimvandi A, Quaadgras A, Kochan T. Model-Based Policy Analysis to Mitigate Post-Traumatic Stress Disorder. In: Policy Analytics, Modelling, and Informatics. Springer; 2018 p. 387-406.Abstract

A wide range of modeling methods have been used to inform health policies. In this chapter, we describe three models for understanding the complexities of post-traumatic stress disorder (PTSD), a major mental disorder. The models are: (1) a qualitative model describing the social and psychological complexities of PTSD treatment; (2) a system dynamics model of a population of PTSD patients in the military and the Department of Veterans Affairs (VA); and (3) a Monte Carlo simulation model of PTSD prevalence and clinical demand over time among the OEF/OIF population. These models have two characteristics in common. First, they take systems approaches. In all models, we set a large boundary and look at the whole system, incorporating both military personnel and veterans. Second, the models are informed by a wide range of qualitative and quantitative data. Model I is rooted in qualitative data, and models II and III are calibrated to several data sources. These models are used to analyze the effects of different policy alternatives, such as more screening, more resiliency, and better recruitment procedures, on PTSD prevalence. They also provide analysis of healthcare costs in the military and the VA for each policy. Overall, the developed models offer examples of modeling techniques that incorporate a wide range of data sources and inform policy makers in developing programs for mitigating PTSD, a major premise of policy informatics.

PTSD modeling book chapter.pdf
Modeling and Estimating the Feedback Mechanisms among Depression, Rumination, and Stressors in Adolescents
Hosseinichimeh N, Wittenborn AK, Rick J, Jalali MS, Rahmandad H. Modeling and Estimating the Feedback Mechanisms among Depression, Rumination, and Stressors in Adolescents. PLOS ONE 2018;13(9):e0204389.Abstract

The systemic interactions among depressive symptoms, rumination, and stress are important to understanding depression but have not yet been quantified. In this article, we present a system dynamics simulation model of depression that captures the reciprocal relationships among stressors, rumination, and depression. Building on the response styles theory, this model formalizes three interdependent mechanisms: 1) Rumination contributes to ‘keeping stressors alive’; 2) Rumination has a direct impact on depressive symptoms; and 3) Both ‘stressors kept alive’ and current depressive symptoms contribute to rumination. The strength of these mechanisms is estimated using data from 661 adolescents (353 girls and 308 boys) from two middle schools (grades 6–8). These estimates indicate that rumination contributes to depression by keeping stressors ‘alive’—and the individual activated—even after the stressor has ended. This mechanism is stronger among girls than boys, increasing their vulnerability to a rumination reinforcing loop. Different profiles of depression emerge over time depending on initial levels of depressive symptoms, rumination, and stressors as well as the occurrence rate for stressors; levels of rumination and occurrence of stressors are stronger contributors to long-term depression. Our systems model is a steppingstone towards a more comprehensive understanding of depression in which reinforcing feedback mechanisms play a significant role. Future research is needed to expand this simulation model to incorporate other drivers of depression and provide a more holistic tool for studying depression.

Modeling depression.pdf
Dynamics of Implementation and Maintenance of Organizational Health Interventions
Jalali MS, Rahmandad H, Bullock SL, Ammerman A. Dynamics of Implementation and Maintenance of Organizational Health Interventions. Int. J. Environ. Res. Public Health 2017;14:917.Abstract

In this study, we present case studies to explore the dynamics of implementation and maintenance of health interventions. We analyze how specific interventions are built and eroded, how the building and erosion mechanisms are interconnected, and why we can see significantly different erosion rates across otherwise similar organizations. We use multiple comparative obesity prevention case studies to provide empirical information on the mechanisms of interest, and use qualitative systems modeling to integrate our evolving understanding into an internally consistent and transparent theory of the phenomenon. Our preliminary results identify reinforcing feedback mechanisms, including design of organizational processes, motivation of stakeholders, and communication among stakeholders, which influence implementation and maintenance of intervention components. Over time, these feedback mechanisms may drive a wedge between otherwise similar organizations, leading to distinct configurations of implementation and maintenance processes. 

Dynamics of implementation.pdf
The Effects of Teams’ Initial Characterizations of Interactions on Product Development Performance
Jafari Songhori M, Jalali MS, Terano T. The Effects of Teams’ Initial Characterizations of Interactions on Product Development Performance. Winter Simulation Conference 2017;
A Flexible Method for Aggregation of Prior Statistical Findings
Rahmandad H, Jalali MS, Paynabar K. A Flexible Method for Aggregation of Prior Statistical Findings. PLOS ONE 2017;12:e0175111.Abstract

Rapid growth in scientific output requires methods for quantitative synthesis of prior research, yet current meta-analysis methods limit aggregation to studies with similar designs. Here we describe and validate Generalized Model Aggregation (GMA), which allows researchers to combine prior estimated models of a phenomenon into a quantitative meta-model, while imposing few restrictions on the structure of prior models or on the meta-model. In an empirical validation, building on 27 published equations from 16 studies, GMA provides a predictive equation for Basal Metabolic Rate that outperforms existing models, identifies novel nonlinearities, and estimates biases in various measurement methods. Additional numerical examples demonstrate the ability of GMA to obtain unbiased estimates from potentially mis-specified prior studies. Thus, in various domains, GMA can leverage previous findings to compare alternative theories, advance new models, and assess the reliability of prior studies, extending meta-analysis toolbox to many new problems.

How Exposure to Different Opinions Impacts the Life Cycle of Social Media
Rad AA, Jalali MS, Rahmandad H. How Exposure to Different Opinions Impacts the Life Cycle of Social Media. Annals of Operations Research 2017;268:63–91.Abstract

As a lot of communication and media consumption moves online, people may be exposed to a wider population and more diverse opinions. However, individuals may act differently when faced with opinions far removed from their own. Moreover, changes in the frequency of visits, posting, and other forms of expression could lead to narrowing of the opinions that each person observes, as well as changes in the customer base for online platforms. Despite increasing research on the rise and fall of online social media outlets, user activity in response to exposure to others’ opinions has received little attention. In this study, we first introduce a method that maps opinions of individuals and their generated content on a multi-dimensional space by factorizing an individual–object interaction (e.g., user-news rating) matrix. Using data on 6151 users interacting with 287,327 pieces of content over 21 months on a social media platform we estimate changes in individuals’ activities in response to interaction with content expressing a variety of opinions. We find that individuals increase their online activities when interacting with content close to their own opinions, and interacting with extreme opinions may decrease their activities. Finally, developing an agent-based simulation model, we study the effect of the estimated mechanisms on the future success of a simulated platform.

Exposure to different opinions.pdf
Measuring Stakeholders’ Perceptions of Cybersecurity for Renewable Energy Systems
Madnick S, Jalali MS, Siegel M, Lee Y, Strong D, Wang R, Ang WH, Deng V, Mistree D. Measuring Stakeholders’ Perceptions of Cybersecurity for Renewable Energy Systems. In: Lecture Notes in Artificial Intelligence 10097. Springer; 2017 p. 67–77.
A Dynamic Model of Post-Traumatic Stress Disorder for Military Personnel and Veterans
Ghaffarzadegan N, Ebrahimvandi A, Jalali MS. A Dynamic Model of Post-Traumatic Stress Disorder for Military Personnel and Veterans. PLOS ONE 2016;11:e0161405.Abstract

Post-traumatic stress disorder (PTSD) stands out as a major mental illness; however, little is known about effective policies for mitigating the problem. The importance and complexity of PTSD raise critical questions: What are the trends in the population of PTSD patients among military personnel and veterans in the postwar era? What policies can help mitigate PTSD? To address these questions, we developed a system dynamics simulation model of the population of military personnel and veterans affected by PTSD. The model includes both military personnel and veterans in a “system of systems.” This is a novel aspect of our model, since many policies implemented at the military level will potentially influence (and may have side effects on) veterans and the Department of Veterans Affairs. The model is first validated by replicating the historical data on PTSD prevalence among military personnel and veterans from 2000 to 2014 (datasets from the Department of Defense, the Institute of Medicine, the Department of Veterans Affairs, and other sources). The model is then used for health policy analysis. Our results show that, in an optimistic scenario based on the status quo of deployment to intense/combat zones, estimated PTSD prevalence among veterans will be at least 10% during the next decade. The model postulates that during wars, resiliency-related policies are the most effective for decreasing PTSD. In a postwar period, current health policy interventions (e.g., screening and treatment) have marginal effects on mitigating the problem of PTSD, that is, the current screening and treatment policies must be revolutionized to have any noticeable effect. Furthermore, the simulation results show that it takes a long time, on the order of 40 years, to mitigate the psychiatric consequences of a war. Policy and financial implications of the findings are discussed.

A dynamic model for PTSD.pdf
Estimating the parameters of system dynamics models using indirect inference
Hosseinichimeh N, Rahmandad H, Jalali MS, Wittenborn AK. Estimating the parameters of system dynamics models using indirect inference. System Dynamics Review 2016;32:156-180.Abstract

There is limited methodological guidance for estimating system dynamics (SD) models using datasets common to social sciences that include few data points over time for many units under analysis. Here, we introduce indirect inference, a simulation‐based estimation method that can be applied to common datasets and is applicable to SD models that often include intractable likelihood functions. In this method, the model parameters are found by ensuring that simulated data from the model and available empirical data produce similar auxiliary statistics. The method requires few assumptions about the structure of the model and error‐generating processes and thus can be used in a variety of applications. We demonstrate the method in estimating an SD model of depression and rumination using a panel dataset. The overall results suggest that indirect inference can extend the application of SD models to new topics and leverage common panel datasets to provide unique insights.

Parameter estimation using indirect inference.pdf
Preventive behaviors and perceptions of influenza vaccination among a university student population
Hashmi S, D’Ambrosio L, Diamond DV, Jalali MS, Finkelstein SN, Larson RC. Preventive behaviors and perceptions of influenza vaccination among a university student population. Journal of Public Health 2016;38(4):739–745.Abstract

Background: Every year during influenza season, preventable illnesses occur due to lack of vaccination and failure to adopt the preventive behaviors known as non-pharmaceutical interventions (NPIs). In an effort to study the impact of preventive strategies and policies on behavioral changes during the spread of the H1N1 pandemic in 2009, we examined a sample of undergraduate, graduate and business students at the Massachusetts Institute of Technology (MIT).

Methods: An online survey was completed by 653 students to assess NPI use, perceptions of influenza vaccinations and effectiveness of preventive health policy strategies during the 2009 H1N1 outbreak. Strategies included e-mails and text messages, posters in corridors and restrooms, and videos. These strategies were implemented during both the first and second waves of the 2009 H1N1 pandemic.

Results: Despite the widespread campaign, fewer than half of the respondents reported modifying their behaviors. We discovered that >70% of the respondents did not practice any NPIs, and more than half showed lack of knowledge of flu vaccinations.

Conclusions: Our study results indicate a need for more effective strategies to encourage NPI practices in student populations during outbreaks of infection.

Preventive behaviors and perceptions of vaccination.pdf
Social influence in childhood obesity interventions: a systematic review
Jalali MS, Sharafi‐Avarzaman Z, Rahmandad H, Ammerman AS. Social influence in childhood obesity interventions: a systematic review. Obesity Reviews 2016;17:820-832.Abstract

The objective of this study is to understand the pathways through which social influence at the family level moderates the impact of childhood obesity interventions. We conducted a systematic review of obesity interventions in which parents' behaviours are targeted to change children's obesity outcomes, because of the potential social and environmental influence of parents on the nutrition and physical activity behaviours of children. PubMed (1966-2013) and the Web of Science (1900-2013) were searched, and 32 studies satisfied our inclusion criteria. Results for existing mechanisms that moderate parents' influence on children's behaviour are discussed, and a causal pathway diagram is developed to map out social influence mechanisms that affect childhood obesity. We provide health professionals and researchers with recommendations for leveraging family-based social influence mechanisms to increase the efficacy of obesity intervention programmes.

social influence in childhood obesity interventions.pdf
Information diffusion through social networks: The case of an online petition
Jalali MS, Ashouri A, Herrera-Restrepo O, Zhang H. Information diffusion through social networks: The case of an online petition. Expert Systems with Applications 2015;44:187–197.Abstract

People regularly use online social networks due to their convenience, efficiency, and significant broadcasting power for sharing information. However, the diffusion of information in online social networks is a complex and dynamic process. In this research, we used a case study to examine the diffusion process of an online petition. The spread of petitions in social networks raises various theoretical and practical questions: What is the diffusion rate? What actions can initiators take to speed up the diffusion rate? How does the behavior of sharing between friends influence the diffusion process? How does the number of signatures change over time? In order to address these questions, we used system dynamics modeling to specify and quantify the core mechanisms of petition diffusion online; based on empirical data, we then estimated the resulting dynamic model. The modeling approach provides potential practical insights for those interested in designing petitions and collecting signatures. Model testing and calibration approaches (including the use of empirical methods such as maximum-likelihood estimation, the Akaike information criterion, and likelihood ratio tests) provide additional potential practices for dynamic modelers. Our analysis provides information on the relative strength of push (i.e., sending announcements) and pull (i.e., sharing by signatories) processes and insights about awareness, interest, sharing, reminders, and forgetting mechanisms. Comparing push and pull processes, we found that diffusion is largely a pull process rather than a push process. Moreover, comparing different scenarios, we found that targeting the right population is a potential driver in spreading information (i.e., getting more signatures), such that small investments in targeting the appropriate people have ‘disproportionate’ effects in increasing the total number of signatures. The model is fully documented for further development and replications.

    Information diffusion.pdf
    Three Essays on Systems Thinking and Dynamic Modeling in Obesity Prevention Interventions
    Jalali SMJ. Three Essays on Systems Thinking and Dynamic Modeling in Obesity Prevention Interventions. Virginia Tech Dissertations 2015;
    Using the method of simulated moments for system identification
    Jalali MS, Rahmandad H, Ghoddusi H. Using the method of simulated moments for system identification. Analytical Methods for Dynamic Modelers 2015;:39-69. MSM book chapter.pdf
    Dynamics of Obesity Interventions inside Organizations
    Jalali M, Rahmandad H, Bullock S, Ammerman A. Dynamics of Obesity Interventions inside Organizations. The 32nd International Conference of the System Dynamics Society 2014;:69.
    How individuals weigh their previous estimates to make a new estimate in the presence or absence of social influence
    Jalali MS. How individuals weigh their previous estimates to make a new estimate in the presence or absence of social influence. International Conference on Social Computing, Behavioral-Cultural Modeling, and Prediction 2014;:67-74.Abstract

    Individuals make decisions every day. How they come up with estimates to guide their decisions could be a result of a combination of different information sources such as individual beliefs and previous knowledge, random guesses, and social cues. This study aims to sort out individual estimate assessments over multiple times with the main focus on how individuals weigh their own beliefs vs. those of others in forming their future estimates. Using dynamics modeling, we build on data from an experiment conducted by Lorenz et al. [1] where 144 subjects made five estimates for six factual questions in an isolated manner (no interaction allowed between subjects). We model the dynamic mechanisms of changing estimates for two different scenarios: 1) when individuals are not exposed to any information and 2) when they are under social influence.

    Social influence on making estimations.pdf
    Public and health-professionals’ misconceptions about the dynamics of body weight gain/loss
    Abdel-Hamid T, Ankel F, Battle-Fisher M, Gibson B, Gonzalez-Parra G, Jalali M, Kaipainen K, Kalupahana N, Karanfil O, Marathe A. Public and health-professionals’ misconceptions about the dynamics of body weight gain/loss. System Dynamics Review 2014;30(1-2):58–74.Abstract

    Human body energy storage operates as a stock‐and‐flow system with inflow (food intake) and outflow (energy expenditure). In spite of the ubiquity of stock‐and‐flow structures, evidence suggests that human beings fail to understand stock accumulation and rates of change, a difficulty called the stock–flow failure. This study examines the influence of health care training and cultural background in overcoming stock–flow failure. A standardized protocol assessed lay people's and health care professionals’ ability to apply stock‐and‐flow reasoning to infer the dynamics of weight gain/loss during the holiday season (621 subjects from seven countries). Our results indicate that both types of subjects exhibited systematic errors indicative of use of erroneous heuristics. Indeed 76% of lay subjects and 71% of health care professionals failed to understand the simple dynamic impact of energy intake and energy expenditure on body weight. Stock–flow failure was found across cultures and was not improved by professional health training. The problem of stock–flow failure as a transcultural global issue with education and policy implications is discussed. 

    misconceptions about obesity.pdf