%0 Book Section %B Case Studies in Discourse Analysis %D 2016 %T Understanding Work Group Stress in the Workplace: A Discourse Analytic Approach %A M. Bockarova %X

In recent years, stress in the workplace has become a paramount concern for both employees and employers alike. The onus to address and lessen said stress has increasingly been put on the employer, thus causing workplace wellness programs to become an important factor when considering potential work opportunities for in-demand professionals (Casserly 2013). This chapter presents a qualitative study of six work group members. The findings suggest that in implementing discourse analysis as a tool to understand workplace stress, human resources staff or third-party consultants may be able to create a cost- and resource-effective supportive workplace environment which encourages employees to be heard. In allowing employee narratives to be acknowledged, workplace stress may be reduced (Lepore, Ragan, and Jones 2000), and productivity may be increased (Allen 2015).

%B Case Studies in Discourse Analysis %I Lincom Europa %C Munich %G eng