Select press:

They were turned away from car insurance (NPR, 9/29/22)

State by state, some patients are losing telehealth access to doctors (ABC News, 6/19/22)

A Cancer Patient’s Brutal Commute (Wall Street Journal, 7/12/21)

Virtual Care Spreads in Missouri Health System, Home to ‘Hospital Without Beds’ (KHN, 4/23/21)

This Is the Health System That Biden Inherits From Trump (New York Times, 12/16/20)

Missed Vaccines, Skipped Colonoscopies: Preventive Care Plummets (New York Times, 9/11/20)

Is Telemedicine Here to Stay? (New York Times, 8/3/20)

They Got Estimates Before Surgery — And A Bill After That Was 50% More (KHN, 8/30/19)

Hospitals Chafe Under A Medicare Rule That Reduces Payments To Far-Flung Clinics (NPR, 4/23/19) 

Patients Can Get Paid to Shop for Healthcare But There Are Challenges  (Boston Globe, 4/5/19)

Walmart, Other Employers Get Choosier About Workers’ Doctors (Wall Street Journal, 4/4/19)

Online Psychotherapy for the Elderly (Wall Street Journal, 2/6/19)

For Millennials, a Regular Visit to the Doctor’s Office Is Not a Primary Concern (Washington Post, 10/5/18)

New Health Education Campaign Puts Costs Upfront on T-shirts  (Washington Post, 9/22/18)

Would Americans Accept Putting Health Care on a Budget?  (New York Times, 4/16/18) 

The Disappearing Doctor: How Mega-Mergers Are Changing the Business of Medical Care (New York Times, 4/7/18) 

Healthcare: The Industry That's Both Begging for Disruption and Virtually Disruption Proof  (Washington Post, 2/9/18)

Free-standing ERs Offer Care Without the Wait. But Patients Can Still Pay $6,800 to Treat a Cut (Washington Post, 5/7/17)

Remote Access to Doctors May Drive up Health Costs, Harvard Study Says (Boston Globe, 3/6/17)

The Trouble with Symptom Checkers (Bottom Line Inc, 12/15/16)

Health Affairs Top 10 Most-Read Articles in 2016 (#9)

How Do Online Symptom Checkers Compare to a Doctor's Diagnosis? (CBS News, 10/10/16)

Physicians Beat Symptom Checkers in Test of Diagnostic Accuracy (Modern Healthcare, 10/10/16)

Access to Health-care Prices Doesn’t Lower Spending (Boston Globe, 5/4/16)

The "Mall-ification" of Medical Care (New York Times, 10/29/15) 

It Costs You $43 to Sit Around the Doctor's Waiting Room (TIME, 10/6/15) 

Paying for Health Care with Time (Harvard Gazette, 10/5/15)

It Costs You $43 Every Time You Wait for the Doctor (Boston Globe, 10/5/15)

Medicare Advantage Is More Expensive, but It May Be Worth It (New York Times, 8/18/14) 

Wal-Mart Wants to Be Your Doctor (Washington Post, 8/14/14)