Robots and the delivery of care services: What is the role for government in stewarding disruptive innovation?

Citation:

H. Dickinson, C. Smith, N. Carey, and G. Carey. 11/9/2018. Robots and the delivery of care services: What is the role for government in stewarding disruptive innovation? . ANZSOG Research Reports. Melbourne: Australia and New Zealand School of Government. Publisher's Version

Abstract:

In the last two decades there has been significant reform in terms of what governments do, and how they work, as a result of the digital revolution. In some areas, governments have embraced these technologies and worked to enhance their effectiveness and efficiency. However, there have also been many cautionary tales of what can go wrong when technologies are inappropriately adopted or unintended consequences have emerged as a result of introducing disruptive innovations. This report focuses on one particular area of technological development – robots – and their governance. It explores the roles that robots should and, even more critically, should not play in care delivery, and the role that government has as a steward in shaping these roles.