JAN 2003 – APR 2004 | Gartner Consulting Worldwide Operations | Trumbull, CT
Functioned in a dual-role as Systems Analyst and Webmaster during the first quarter of the year after getting promoted. Improved workforce utilization, workflow transparency, compliance and overall organizational efficiency.
Proficiently managed various aspects of consulting operations, including the Gartner Alignment Tool, Staff Training & Development, Referral Incentive Program, Reward & Recognition Program, and Worldwide Stringers.
Performed due diligence, and collaborated with other business units to implement various strategies and projects. Acted as the main liaison between the Systems & Technology Group (STG) and global consulting organization.
Conducted new hire interviews, trained associates, and effectively delegated and utilized resources. Contributed to process efficiency by helping formulate and implement standards and best practices.
- Analyzed, audited, and compiled Executive Dashboards; Key Business Indicators; Financial, Operations, and Workforce Performance Metrics. Prepared actual and forecast time reports for a more effective resource allocation and improved utilization.