PERRY ELLIS INTERNATIONAL
2004 – 2006 | Management Information Systems (MIS) | New York, NY
Contributed to process workflow improvement and efficiency by coordinating with various business units, and by educating key personnel on best practices. Provided support and hands-on training to enterprise application users.
Acted as the main liaison between the Management Information Systems office under the CIO and Perry Ellis Design, Sales, Merchandising, Purchasing, product coordinators, international agents, and vendors.
Provided WebPDM application training and support to fashion designers, managers, new hires, and associates, including international textile agents operating overseas. Created and maintained process workflow documentation, policies, and user/vendor training resources.
Analyzed systems and product information; administered confidential user and system data to comply with Sarbanes-Oxley (SOX) policies and Perry Ellis International (PEI) guidelines.
- Performed Quality Assurance procedures during upgrade cycles in Development and Production environments. Identified, troubleshot, and escalated incidents as necessary. Coordinated fixes and applied server patches.