CHAMBERS LAW FIRM, PLLC
2013 – 2014 | Houston, TX
Director of Operations/Firm Administrator in charge of day-to-day Law Firm Management, including oversight of Billing and Accounts Receivable, Client Intake, Document Services, Legal Support, Information Technology, Special Projects, and Staff Training and Development.
Introduced workflow efficiency and project-tracking improvements by creating checklists, databases, labeling systems, and user guides.
Cataloged corporate and case matter files; migrated an estimated 47,000 documents to cloud system to replace resource-hungry, email-based file sharing; administered secure team access.
Improved and standardized editorial process, and customized templates by jurisdiction. Audited, drafted, scrutinized, revised, finalized, and published Certified Oil & Gas Title Opinions.
Managed onboarding process during a 200% growth between Q3 and Q4 in 2013. Helped transition personnel and systems to new office headquarters during firm expansion and move project.
- Organized and simplified methods to streamline Client Billing and Accounts Receivable, Intake Process and Project Lifecycle, Records Management and Retention, Information Systems, and Web Communications.