Can the Occasional 'Nudge' Make You Better at Your Job?

Can the Occasional 'Nudge' Make You Better at Your Job?

Abstract:

As the head of People Operations at Google, Laszlo Bock ’99 applied data analytics to human resources questions that have long been answered with hunches. His company Humu is now extending that approach for other organizations by providing AI-generated prompts to their employees. In a conversation with Yale Insights, Bock said that behavioral science, combined with an understanding of human feeling and careful attention to privacy, can help organizations run better.