People Analytics @ Harvard

Chip Cutter and Rachel Feintzeig. 3/7/2020. “Smile! Your Boss Is Tracking Your Happiness.” The Wall Street Journal. Publisher's Version Abstract

Employers are turning to sentiment-tracking software, daily surveys and apps to monitor workers’ mental states. Does this pose a new threat to employee privacy?

Kayleena Makortoff. 2/20/2020. “Barclays using 'Big Brother' tactics to spy on staff, says TUC”. Publisher's Version Abstract

Bank admits using tracking software to log how long staff spend away from their desks.

Mark Murphy. 2/21/2020. “Barclays Forced To Stop 'Big Brother' Employee Tracking System After Backlash.” Forbes. Publisher's Version

David Waller. 4/11/2019. “Train Your People to Think in Code.” MIT Sloan Management Review. Publisher's Version Abstract

Taking a code-centered approach to work will benefit organizations in three ways.

Paul Mozur. 7/8/2018. “Inside China's Dystopian Dreams: A.I., Shame and Lots of Cameras.” The New York Times. Publisher's Version

Rose Eveleth. 8/2019. “Your Employer May Be Spying On You - and Wasting Its Time.” Scientific American. Publisher's Version Abstract

New technologies help companies monitor their workers’ every move. But do those data tell them anything useful?

John Markoff. 10/2/2019. “From Your Mouth to Your Screen, Transcribing Takes the Next Step.” The New York Times. Publisher's Version Abstract

Improvements in automatic speech transcription are beginning to have a significant impact on the workplace.

Louise Matsakis. 10/19/2019. “At an Outback Steakhouse Franchise, Surveillance Blooms”. Publisher's Version Abstract

Fried onion meets 1984.

Drew Harwell. 11/6/2019. “A face-scanning algorithm increasingly decides whether your deserve the job.” The Washington Post. Publisher's Version Abstract

HireVue claims it uses artificial intelligence to decide who’s best for a job. Outside experts call it ‘profoundly disturbing.’

Sendhil Mullainathan. 12/6/2019. “Biased Algorithms Are Easier to Fix Than Biased People.” The New York Times. Publisher's Version Abstract

Racial discrimination by algorithms or by people is harmful — but that’s where the similarities end.

Elliot Bentley and Sarah Krouse. 7/19/2019. “Meet 'Chet'. His Employer Knows What Time He Woke Up Today.” Wall Street Journal. Publisher's Version Abstract

Follow a day in the life of our fictional American office worker as his company tracks what he does, where he goes and whom he meets.

Mark Murphy. 2/2020. “Barclays Forced To Stop ‘Big Brother’ Employee Tracking System After Backlash”. Publisher's Version

Adam Grant. 2/5/2019. “The Surprising Value of Obvious Insights.” MIT Sloan Management Review. Publisher's Version

Daniel Kahneman. 3/1/2010. “The riddle of experience vs. memory .” TEDTalks. TED. Publisher's Version Abstract

Using examples from vacations to colonoscopies, Nobel laureate and founder of behavioral economics Daniel Kahneman reveals how our "experiencing selves" and our "remembering selves" perceive happiness differently. This new insight has profound implications for economics, public policy -- and our own self-awareness.

Tam Harbert. 3/16/2019. “Watching the Workers.” Society for Human Resource Management. Publisher's Version Abstract

Employers are monitoring their workers more often and using more tracking tools than ever. What's surprising is that a growing number of employees don't mind.

Advancements in technologies―including sensors, mobile devices, wireless communications, data analytics and biometrics―are rapidly expanding monitoring capabilities and reducing the cost of surveillance, and that's prompting more employers to use these tools.

In 2015, about 30 percent of large employers were monitoring employees in nontraditional ways, such as analyzing e-mail text, logging computer usage or tracking employee movements, says Brian Kropp, group vice president of HR practice for Gartner, a research and advisory firm. By 2018, that number had jumped to 46 percent, and Gartner projects it will reach well over 50 percent this year.

People Analytics @ Harvard

Data-driven insights about people at work

Popular Press

Pages

Filter By