Towards an AI Coach to Infer Team Mental Model Alignment in Healthcare


Sang Won Seo, Lauren R Kennedy-Metz, Marco A Zenati, Julie A Shah, Roger D Dias, and Vaibhav V Unhelkar. 2021. “Towards an AI Coach to Infer Team Mental Model Alignment in Healthcare.” IEEE CogSIMA (2021), 2021, Pp. 39-44.


Shared mental models are critical to team success; however, in practice, team members may have misaligned models due to a variety of factors. In safety-critical domains (e.g., aviation, healthcare), lack of shared mental models can lead to preventable errors and harm. Towards the goal of mitigating such preventable errors, here, we present a Bayesian approach to infer misalignment in team members' mental models during complex healthcare task execution. As an exemplary application, we demonstrate our approach using two simulated team-based scenarios, derived from actual teamwork in cardiac surgery. In these simulated experiments, our approach inferred model misalignment with over 75% recall, thereby providing a building block for enabling computer-assisted interventions to augment human cognition in the operating room and improve teamwork.