@article {303916,
	title = {Complexity-Augmented Triage: A Tool for Improving Patient Safety and Operational Efficiency},
	journal = {Manufacturing and Service Operations Management (MSOM) },
	volume = {16},
	number = {3},
	year = {2014},
	pages = {329-345},
	abstract = {\&nbsp;MSOM (Manufacturing \&amp; Service Operations Management) Journal 2016 Best Paper Award\&nbsp;($2,000 awarded to one paper among all published in the prior three years)INFORMS MSOM Society 2016 Best Paper Award of Service Special Interest Group (SIG)Selected as one of five papers representing the best work published in MSOM 2011-2015\&nbsp;for distribution to Deans and Department HeadsFirst Place, MSOM 2012 Best Student Paper AwardINFORMS 2011 Doing Good with Good OR\&nbsp;\&nbsp;Award (finalist)Univ. of Michigan College of Engineering 2011 Outstanding Ph. D. Research AwardSSRN{\textquoteright}s Top Ten download list (Health Economics)\&nbsp;\&nbsp;\&nbsp;\&nbsp;\&nbsp;\&nbsp;\&nbsp;},
	author = {Saghafian, S and Hopp, W.J and Van Oyen, M.P. and Desmond (M.D.), J.S. and Kronick (M.D.), S.L}
}
