I am an organizational psychologist, Assistant Professor of surgery at Harvard Medical School and Director of Education & Research at the STRATUS Center for Medical Simulation in Boston. My research focuses on non-technical skills and I is driven to help optimize performance and ensure high quality, safe and reliable care for patients. How people interact in teams to perform complex tasks at work fascinates me and I have considerable experience studying performance and safety in industry sectors as diverse as energy, transportation, and healthcare. My primary interest is surgical safety, and I have been involved in the development of a number of assessment tools for use in the operating room. The most notable of these is the NOTSS (Non-Technical Skills for Surgeons) behavior rating system; a method of observing, rating and providing feedback to surgeons on situation awareness, decision making, teamwork, and leadership. This system is being used for surgical education and research in North America, Europe, Australia, Africa and Asia. My current research focuses on demonstrating the impact of surgeons’ non-technical skills on outcomes, and implementing scalable interventions to enhance patient safety that leverage the benefits of simulation. I am vice chair of the American College of Surgeons (ACS) committee on non-technical skills and co-chair the Education committee at Association for Academic Surgery (AAS). I am also associate faculty at both Center for Surgery & Public Health, and Ariadne Labs for Health System Innovation, at Brigham & Women’s Hospital/ Harvard School of Public Health.